Welcome to OshKosh Postal Employees Credit Union

Technology Services

FYI (For Your Information): Electronic services are very convenient services and necessary in this day and age, and a way to get an idea of what is happening in your accounts at OPECU. However, to get the most current information about your account, you can still call the credit union office directly during working hours.

Audio Response - This program is the telephone version of the Home Financial Services (online banking). No more waiting for us to answer the phone, plus it is a toll-free number, 24 hours per day, seven days per week. Perfect for finding out balances, check clearings, etc. Just about anything you do in the office, you can now do from the comfort of anywhere. It goes had in hand with HFS or it can be your service of choice. Check it out: 1-800-968-8789. Never be put on hold again!!!
ATM: It’s here!!! Your walk up teller machine is now ready for use. It may say there is a surcharge of $1.50 but that is only for those who do not have our card or whose credit union is not a member of the Alliance One card group. The machine will accept MasterCard, Cirrus, and Pulse cards. All you will need is your PIN (Personal Identification Number). It is good to go 24/7 whether we are open or closed. No more waiting in line if that is your choice!!!!
Bill Payer Service – Just got easier: when a computer is not available, you can now call the toll-free number from any where in the USA and talk to a live voice to pay that bill on time!!! This feature as well as the whole service is available to any member with checking. It is now FREE if you have Home Financial Services. On the HFS site, click the Bill Payer button and take a demo. If interested, you will sign up online. As for the "user ID", you can use your credit union account number if you want. If it is less than 4 digits long, just add a 9 to the front of the account number. Easy way to remember it. The PIN could be the same as the one you use for HFS. Once all is set up, it is so easy, convenient and time saving. You have to check this one out!!!
E-mail. We are only a click away. This is especially easier if your hours are our hours. Remember that email is not secure, so do not put anything in the message that is of a personal nature – especially your account number(s). We can get the number from just your name.

E-Statements - ARE HERE!!!! You now have a choice - "paper or plastic" - Nah - paper or by email. The cost for this service is free, but you have to be signed up for HFS (our on-line service). If interested in e-statements, please contact the credit union. If you are already on HFS, then just go to the Services button and click on E-Statemets from the list of services there. Make sure your email address is listed and change the option to E-Statements. From that month forward, you will receive a notification by email saying your statment is ready for view. Not only is this another convenient service but these statements will be ready for view sooner than the ones we have to mail. Of course, you will no longer get the paper product.

Home Financial Services - Home "banking" or "Online" Services is available. You can transfer $, look up checks that have cleared, balance your checkbook, among many other features, including downloading our information to your computer's Quicken program. All this from the comfort of your home or office, anywhere there is a computer you can use. Your true 24 hours, seven days a week service. Check the link (HFS) for a Demo, today. Try it, you'll like it!!!!
MacCard (check card/debit card) with PULSE and CIRRUS access for faster/convenient service. You must have a checking account to use this service; however, it can be for the debit card purpose only, with no checks

Virtual Branch (VB) the next generation for our online service - HFS. In HFS you can see your accounts, do transfers, see clearings, etc but only some time after the fact. We send and receive files only twice a day, so the information on HFS is not always fresh. In VB, it will be REAL TIME!!! When we post a transaction (deposit or withdrawal, etc) you will see it right away. You will see what we see!!! Plus so much more. Alerts to yourself can be set up and maintained by you; you will be able to transfer to and from other financials to OPECU or from OPECU in VB. Plus it will be mobile. If you have the phone to do it, it can be with you, literally, 24/7!!! Coming in the 2nd quarter of 2010.

Web Page - Easy to find: www.opecu.com or www.opecu.org. A quick way to get an answer. We try to make changes twice a month on the information, and as rates change, within days. Hope you like the new look. What else would you like to see?